Supporters raising club scarves on a floodlit terrace

One membership.
Every matchday.

Reward attendance, commitment and belonging through one connected membership.

The membership wallet

Everything your supporters have earned.

Membership, attendance, loyalty, priority and rewards—carried in one wallet under one supporter identity.

9:41WALLET
MT Members Club

SUPPORTER SINCE 2004

№ 04 812

Ballot weighting ×4

TierGOLD · 22 SEASONS

MEMBERSHIP

Years on the terrace become ballot weighting - the club can read your history without a spreadsheet.

View tier historyUse weighting in ballot

Points

2,480

Streak

12

Tier

Gold

Matchday check-in+120 pts
Away ledger entryVerified
WalletQuestsClub

How it works

Earn. Progress. Belong.

One connected loyalty journey—from every interaction to every reward.

A supporter tapping a wallet pass at a floodlit stadium turnstile
+120pts
Scan
Renewal
Kiosk
Step 01Earn
01 · The loyalty journey

Earn

Recognise every meaningful supporter interaction.

Reward supporters for showing up.

Recognise long-term commitment.

Reward engagement wherever it happens.

Every interaction contributes to one live supporter profile.

02 · The loyalty journey

Progress

Give supporters a live, transparent view of where they stand.

Recognise years of support.

Reward commitment wherever the club plays.

Show every supporter their current priority.

Transparent. Live. Fair.

03 · The loyalty journey

Access

Turn loyalty into opportunities that matter.

Reward loyal supporters first.

Apply clear, consistent priority automatically.

Unlock better access and exclusive experiences.

Loyalty should open doors.

One data record

One data record
for every fan.

Membership, attendance, priority and rewards all land on the same supporter record, so loyalty is measured on real behaviour instead of separate programme silos.

The supporter who has renewed for fifteen years, attends away matches and invested in the club is one record, and the club can finally see it.

A long-standing season ticket holder seated alone in a dark stand before kickoff

Better insights

One live supporter view across membership, attendance and rewards.

Clearer value

Recognise commitment that no single system could measure on its own.

Rewards that land

Priority and offers matched to what each supporter actually does.

What we connect

You already reward loyalty. Now connect it.

We do not replace your loyalty programme.

We bring memberships, attendance, priority and rewards into one live supporter record.

Season ledger

1,410 pts

Unlocked
  • Tier III

    Away points

    Earned per travelling fixture, spent on allocation priority.

    +250
  • Tier IV

    Seniority bands

    Consecutive season-ticket years, tracked without spreadsheets.

    +500
  • Tier II

    Numeric thresholds

    Gate a sale window at any point value you choose.

    +120
  • Tier III

    Attendance history

    Prove a fan actually turned up before granting big-match access.

    +300
  • Tier I

    Member numbers

    Tenure signalling that never resets, portable across systems.

    +150
  • Tier I

    Stamps & rewards

    Kiosk, retail and content perks on the same balance.

    +90

How it compares

Why clubs
choose Twelve.

The difference between managing loyalty and connecting it.

The same loyalty question, answered two ways.

Record keeping

Traditional loyalty
Manual spreadsheets and disconnected records.
Twelve
One live supporter profile.

Priority

Traditional loyalty
Manual rankings before every sale window.
Twelve
Automatic, transparent priority.

Supporter identity

Traditional loyalty
Separate databases across different systems.
Twelve
One supporter identity across every interaction.

Engagement

Traditional loyalty
Reactive rewards and occasional campaigns.
Twelve
Continuous recognition and engagement.

Points unlock opportunities. Never speculation.

Supporters earn recognition—not financial products. Nothing is bought, traded or listed.

Book a Loyalty Walkthrough

The one sentence

You already reward loyalty. Now connect it.

We bring memberships, attendance, priority and rewards into one live supporter record.

Book a 20-minute demo
Stadium tunnel leading to the pitch

Get started

READY TO MAKE LOYALTY MATTER?

We'll map your current membership, priority and reward rules, then show how Twelve connects them without replacing your existing systems.

We only use these details to reply to your enquiry.

Prefer email?

hello@twlv.lu
Partnerships: clubs@twlv.luPress: press@twlv.lu
Based in Luxembourg · working with clubs across Europe

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